Graduation documentation

If you are unable to attend your graduation ceremony, you will have until Tuesday 18 March to arrange to graduate in absentia.

To do so, simply log in to the student portal and go to Academics > Graduation ceremony. When you select “No” for attending your graduation, the system will prompt you to choose either courier delivery or self-collection to receive your graduation documents.

Courier delivery

We will courier your graduation documents after the conclusion of the graduation period. Your default courier address will be the home address on your student profile. To receive your documents at a different address, please enter the details in the space provided on the student portal.

Please keep in mind that the University’s couriers, DHL, cannot deliver to a PO Box address.

Note also that courier delivery is our default option. Therefore, we will automatically courier your graduation documents if we have not received an instruction to the contrary by Tuesday 18 March and you are absent from your graduation ceremony.

Click here for further details about courier delivery.

Self-collection

You must confirm your personal information (name(s) and surname) on your student profile by early March, as your graduation documents will display the details we have. If you fail to confirm or update your details, and your documents arrive containing incorrect personal information, an additional fee of R500 will be payable for the documents to be reissued. We will also ask you to arrange a courier.

For further enquiries about the delivery or tracking of your graduation documents, phone DHL on 021 872 4717. For other assistance, feel free to email us at graduation@sun.ac.za.

Further details about courier delivery of your graduation documents

Address and contact details

If you have indicated that you prefer courier delivery, your graduation documents will be delivered to you by DHL, whether locally or abroad. The default address will be the home address on your student profile. Because we want you to receive your documents as soon as possible, kindly check that we have your correct details and contact number.

Unfortunately, the University cannot take responsibility for incorrect, late or no delivery if you have not updated your address and contact details on our system. To update your details, please email us on info@sun.ac.za by Friday 14 March.

Delivery timeframes

We will start dispatching graduation documents from Thursday 3 April. Local deliveries normally take between two and five working days, although deliveries to remote areas may take slightly longer.

International shipments may take up to seven working days, depending on your location.

Tracking and notification of your delivery

We will send you an SMS with your DHL tracking number. DHL will also contact you on your cellphone to notify you of the delivery. Therefore, we urge you to check that we have your correct number on our system by Friday 14 March.

Incorrect or no delivery

If your graduation documents do not arrive, whether due to an error on DHL’s part or because you have not updated your details by Friday 14 March, you will have to make the necessary arrangements to either collect your graduation documents or have them resent.

If DHL cannot deliver because you failed to update your details on the University’s system, an additional fee of R500 will be payable for a new set of academic documents to be issued.

Incorrect personal information reflected in delivered documents

For further enquiries about the delivery or tracking of your graduation documents, phone DHL on 021 872 4717. For other assistance, feel free to email us at graduation@sun.ac.za.