Yes, you can. If you qualify to graduate in December 2023, you may defer your graduation ceremony to March 2024. If you choose to do this, you will not be able to request a graduation certificate in December.

You can do so by completing the Absence from graduation section on the student portal. You can access this by clicking here or visiting my.sun>>Studies>> Absence from graduation ceremony

You must complete the Absence from graduation section on the student portal by Friday, 24 November 2023.

(This means graduating in absentia because you still need to receive your graduation certificate.)

You can indicate your absence by simply completing the form which is available at my.sun>>Studies>>Absence from graduation ceremony.

Please complete the form before Friday, 24 November 2023.

We would encourage you to still indicate your absence by completing the Absence from graduation section on the student portal. You can access this by clicking here or visiting my.sun>>Studies>> Absence from graduation ceremony.

Graduands who are unable to attend their respective ceremonies or indicated they would graduate in absentia will receive their graduation documentation through DHL Courier Services (DHL).

The following applies to both local and international graduands:

1. Updating of address and contact details: Ensure that your current physical address and contact numbers are updated on the system. DHL will use this information for delivery.
2. DHL will contact you on the contact number provided on our system to notify you of the delivery.
3. Address requirement: Make sure your physical address is accurate; DHL will not send documentation to PO Box addresses.
4. Updating process: You can update your information by clicking here.

*Please note, SU will not be held responsible for incorrect details (addresses and contact numbers) on the system that may lead to delivery to the wrong address or failure to confirm delivery due to incorrect contact number.

If graduands fail to update their information by the deadline, they will need to arrange delivery with DHL independently via https://www.dhl.com/za-en/home/get-a-quote.html.

For further inquiries regarding the delivery of your graduation documents, please contact DHL on 021 872 4717.

Your address can be changed as follows:

Undergraduate: my.sun.ac.za > Administration > Address and Contact Information (Click here)
Postgraduate: my.sun.ac.za > Admin and Support > Address and Contact Information (Click here)

Please update your details by latest Friday 24 November 2023 at 12:00.

Graduation documentation for all graduates residing in South Africa will be sent via DHL starting from Monday, 18 December 2023.

1. Local delivery timeframe:

The expected delivery time for local deliveries is 2-5 working days. Please note that deliveries to remote areas may take slightly longer.

2. Tracking your documentation:

You will receive a tracking number via SMS. It is essential to ensure that your cell phone number is up to date on the system to receive the tracking number.

3. International graduates’ delivery date:

For international graduates, graduation documents will be issued via DHL, starting from Monday, 18 December 2023.

4. International delivery timeframe:

The delivery for international shipments may take 5-10 working days, depending on your location.

5. Updating address and contact details

Please ensure your current physical address and contact numbers are up to date on the system. DHL will use this information for delivery. You can update your information by clicking here.

6. DHL will contact you:

DHL will contact you on the contact number provided on the system to notify you of the delivery and to verify that your physical address and contact details are correct.

7. PO Box addresses:

DHL cannot deliver to PO Box addresses registered on the system. Please ensure you provide the correct physical address for delivery.

*SU will not be held responsible for incorrect details (addresses and contact numbers) on the system, which may lead to delivery to the wrong addresses or failure to confirm deliveries due to incorrect contact numbers. It is your responsibility to update your details before the closing date (Friday, 24 November 2023).

If you fail to update your information by the deadline, you will need to make your own arrangements with DHL via https://www.dhl.com/za-en/home/get-a-quote.html.

For further inquiries, please contact suparcels@sun.ac.za.

DHL (local and international deliveries):

https://www.dhl.com/za-en/home/tracking.html

Please use your tracking number as a reference.

If you have not received your tracking number, please contact DHL on 021 872 4717 to request your tracking number from the system.

If you are unable to attend the graduation ceremony and wish to apply for self-collection of your graduation documents, you can do so. To apply, follow these steps:

1. Visit my.sun and navigate to Studies > Absence from graduation ceremony.
2. Access the self-collection application form using the provided link above.
3. The deadline to apply for self-collection is Friday, 24 November 2023. After this date, no further requests will be accepted, as the documents will be packaged and sent to the Information Desk for collection.
4. Starting from Monday, 18 December 2023, you can collect your documents at the Information Desk located in Admin A. The collection hours are from 08:00 to 16:30 on weekdays.

Please note, the University will close on 22 December 2023 at 12:00 and will reopen on Tuesday, 2 January 2024.

If you have any further questions or need assistance, please contact the Information Desk [info@sun.ac.za].

If you have submitted a self-collection request before the closing date, follow this process to gain entry and collect your documents:

1. Collection location:

Your graduation documents will be packaged and made available for collection at the Information Desk in Admin A from Monday, 18 December 2023, between 08:00 and 16:30 on weekdays.

2. University closure

Please note, the University will close on 22 December 2023 at 12:00 and will reopen on Tuesday, 2 January 2024.

3. Self-collection requirements:

To collect the documents yourself, you will need to provide proof of identity with a clear, visible picture of yourself, and your student number.

4. Third-party collection

If someone else will be collecting the documents on your behalf, they must present a confirmation letter that grants them permission to collect on your behalf. The letter should include their relevant identification details, your contact number, and the date of collection. Please ensure that the letter is signed.

By following these steps, you can gain entry and successfully collect your graduation documents during the designated collection period.

If you have any further questions or need more assistance, feel free to contact info@sun.ac.za.

Yes, you can. However, we can only provide you with your academic transcript once your degree has been conferred at your graduation ceremony. Graduates in urgent need of copies of their academic documents may send a request to records@sun.ac.za to receive an electronic copy of their academic documents. You are requested to specify your need in the subject heading (please also include your student number), by indicating either or both of the following:

• Academic record and/or
• Degree certificate

Payment options:

To ensure that the person requesting the above documents is the verified student, all applications for documents need to be submitted as follows:

1. Students currently registered at SU

a. Can send a request via the my.sun portal by clicking here or alternatively please visit my.sun.ac.za, click on the Administration tab and then select Certificates and Records.

b. You will be required to log in using your student number and password.

c. You will be required to choose a method of payment. If you choose any method of payment other than a credit card, you will need to email the proof of payment to records@sun.ac.za before the documents will be released.

d. You can also pay at the cashiers in Admin A and collect the documents at the Enquiries Desk.

2. Alumni

All alumni are required to send an email to alumni@sun.ac.za with their student number, full name and surname and date of birth, to request a login and password to the website.

b. Once you have received your login, go to the website, click on the menu tab titled Request Documentation and submit your request.

c. If you choose any method of payment other than a credit card, you will need to email proof of payment to records@sun.ac.za before the documents will be released.

Alumni are advised to change their password immediately after receiving it by clicking here.

The costs associated with the issuing of your academic documents are as follows:

• Degree certificate: R95 each
• Academic record (one copy covers all years and degrees): R70 each

Graduates with outstanding fees will have their documents withheld by Student Accounts.

To make it possible for the University to issue candidates’ graduation documents at the ceremony, candidates must for the purposes of the December 2023 ceremonies settle the outstanding amount before 12:00 on 24 November 2023.

If you have settled your student fee account on or after the December 2023 graduation ceremony, please contact Mrs Rene Stockigt at rstockigt@sun.ac.za to ensure the release of your documents.

Arrangements to collect graduation documents must be made in advance with Mrs Stockigt at Student Accounts.

Please refer follow-up queries to studentaccounts@sun.ac.za.

Yes, your SUN card and PC login will expire on 31 March 2024.

Please copy all your data from the H-drive and one drive to an external HDD or other cloud storage. Please save or forward your e-mails to a personal e-mail address. here for more information.