Unfortunately, deferral to December 2024 Graduation cannot be accommodated. This decision is based on the regulatory and reporting obligations set forth by the Department of Higher Education and Training.

You can indicate your absence, by simply completing the form which is available at my.sun>>Studies>>Absence from graduation ceremony.

Please complete the form before Friday, 8 March 2024.

Please note, that the distribution of graduation documents will be delayed due to the Easter Weekend.

We would encourage you to still indicate your absence by completing the Absence from graduation section on the student portal. You can access this by clicking here or visiting my.sun>>Studies>>Absence from graduation ceremony.

Graduands who were unable to attend their respective ceremony or indicated they would graduate in absentia will receive their graduation documentation through DHL Couriers.

The following applies to both local and international graduates.

• 1. Updating of Address and Contact Details: Ensure your current physical address and contact numbers are updated on the system. DHL Couriers will use this information for delivery.
• 2. DHL Couriers will contact you on the contact number provided on our system to notify you of the delivery.
• 3. Address Requirement: Make sure your physical address is accurate; DHL will not send documentation to PO Box addresses.
• 4. Updating Process: You can update your information by clicking here.

*Please note, the University will not be held responsible for incorrect details (addresses and contact numbers) on the system, which may lead to delivery to the wrong addresses or failure to confirm deliveries due to incorrect contact numbers.

If graduands fail to update their information by the deadline, they will need to arrange delivery with DHL Courier Services independently via https://www.dhl.com/za-en/home/get-a-quote.html

For further inquiries regarding the delivery of your graduation documents, please contact suparcels@sun.ac.za.

Your address can be changes as follows:

Undergraduate: my.sun.ac.za > Administration > Address and Contact Information (Click here)
Postgraduate: my.sun.ac.za > Admin and Support > Address and Contact Information (Click here)

Please update your details by latest Friday, 8 March 2024 at 12:00.

Please note, that the distribution of graduation documents will be delayed due to the Easter Weekend.

Expected Delivery Date for Local Graduates:

Graduation documentation for all graduates residing in South Africa will be sent via DHL Courier Services starting from Thursday, 4 April 2024

1. Local Delivery Timeframe:
The expected delivery time for local deliveries is 2 – 4 working days. Please note that deliveries to remote areas may take slightly longer.

2. Tracking Your Documentation:
You will receive a tracking number via SMS. It is essential to ensure that your cell phone number is up to date on the system to receive the tracking number.

3. International graduands' Delivery Date:
For international graduands, graduation documents will be issued via DHL Courier Services, starting from Thursday, 4 April 2024.

4. International Delivery Timeframe:
The delivery for international shipments may take 5-7 working days, depending on your location.

5. Updating your Address and Contact Details:
Please ensure your current physical address and contact numbers are up to date on the system. DHL will use this information for delivery. You can update your information by clicking here.

6. DHL will Contact you:
DHL will contact you on the contact number provided on the system to notify you of the delivery. To verify that your street address and contact details are accurate.

7. PO Box Addresses:
DHL cannot deliver to PO Box addresses registered on the system. Please ensure you provide the correct physical address for delivery.

*The University will not be held responsible for incorrect details (addresses and contact numbers) on the system, which may lead to delivery to the wrong addresses or failure to confirm deliveries due to incorrect contact numbers. Graduands will encounter an additional fee of R500-00 for any graduation documents issued incorrectly as a result of incorrect details on the system. It is your responsibility to update your details before the closing date (Friday, 8 March 2024).

If you fail to update your information by the deadline, you will need to make your own arrangements with DHL Courier Services via https://www.dhl.com/za-en/home/get-a-quote.html.

For further inquiries, please contact suparcels@sun.ac.za.

DHL (local and international deliveries):

https://www.dhl.com/za-en/home/tracking.html

Please use your tracking number as a reference.

If you have not received your tracking number because you omitted to update your current contact number on the system, please contact the SU Client Services at +27 21 808 9111 to request your tracking number from the system.

If you are unable to attend the graduation ceremony and wish to apply for self-collection of your graduation documents, you can do so. To apply, follow these steps:

1. Visit my.sun and navigate to Studies > Absence from graduation ceremony.

2. Access the self-collection application form using the provided link above.

3. The deadline to apply for self-collection is Friday, 8 March 2024. After this date, no further requests will be accepted, as the documents will be packaged and sent to the Information Desk for collection.

Starting from Tuesday, 2 April 2024 , you can collect your documents at the Information Desk located in Admin A. The collection hours are from 08:00 to 16:30 on weekdays.If you have any further questions or need assistance, please contact the information desk [info@sun.ac.za].

If you have submitted a self-collection request before the closing date, here's the process to gain entry and collect your documents:

1. Collection Location:

Your graduation documents will be packaged and made available for collection at the Information Desk in Admin A from Tuesday, 2 April 2024 , between 08:00 to 16:30 on weekdays.

2. Self-Collection Requirements

To collect the documents yourself, you will need to provide proof of identity with a clear, visible picture of yourself, and your student number.

3. Third-Party Collection:

If someone else will be collecting the documents on your behalf, they must present a confirmation letter that grants them permission to collect on your behalf. The letter should include their relevant identification details, your contact number, and the date of collection. Please ensure that the letter is signed.

By following these steps, you can gain entry and successfully collect your graduation documents during the designated collection period.

If you have any further questions or need more assistance, feel free to contact info@sun.ac.za.

Yes, you can. However, we can only provide you with your academic transcript once your degree has been conferred at your graduation ceremony.

Graduands in urgent need of copies of their academic documents may send a request to records@sun.ac.za to receive an electronic copy of their academic documents. You are requested to specify your need in the subject heading (please also include your student number), by indicating either or both of the following:

• Academic record and/or
• Degree certificate

Payment options:

To ensure that the person requesting the above documents is the verified student, all applications for documents need to be submitted as follows:

1. Students currently registered at SU

a. You will need to go to my.sun.ac.za. Click on the Administration Tab and then select Certificates and Records.

b. You will be required to log in using your student number and password.

c. You will be required to choose a method of payment. If you choose any method of payment other than a credit card, you will need to email the proof of payment to records@sun.ac.za before the documents will be released.

d. You can also pay at the cashiers in Admin A and get the documents at the Enquiries Desk.

2. Alumni

a. All alumni are required to send an email to alumni@sun.ac.za with their student number, full name and surname and date of birth, to request a login and password to the website.

b. Once you have received your login, go to the website, click on the menu tab titled Request Documentation and submit your request.

c. If you choose any method of payment other than a credit card, you will need to email proof of payment to records@sun.ac.za before the documents will be released.

Alumni are advised to change their password immediately after receiving it by clicking here.

The costs associated with the issuing of your academic documents are as follows:

*Please note, there has been a recent price increase in Student Records services.

• Degree certificate: R500 each
• Academic record (one copy covers all years and degrees): R150 each

Graduands with outstanding fees will have their documents withheld by Student Accounts.

To make it possible for the University to issue graduands graduation documents at the ceremony, graduands must for the purposes of the March 2024 ceremonies settle the outstanding amount before 12:00 on Friday, 8 March 2024.

If you have settled your student fee account on or after the March 2024 graduation ceremony, please contact Mrs Rene Stockigt at rstockigt@sun.ac.za to ensure the release of your documents.

Arrangements to collect graduation documents must be made in advance with Mrs Stockigt at Student Accounts.

Please refer follow-up queries to studentaccounts@sun.ac.za.

Yes, your SUN card and PC login will expire on 31 March 2024. Please copy all your data from the H-drive and one drive to an external HDD or other cloud storage. Please save or forward your emails to a personal email address. Click here for more information.