SU International administers a number of rooms in the residences Concordia and Academia. These rooms are allocated as students request them. If your request cannot be met, you will be waitlisted. We will keep you informed of progress by e-mail, so we would appreciate a quick response to any notices we send you.
Once you have been allocated a room, we will send you a fixed-period contract along with a request for payment of the first non-refundable instalment of your accommodation fees. We ask that you sign and return the contract as well as make payment within ten working days. Signed contracts and proof of payment should be e-mailed to email@example.com. We'll only be able to confirm your reservation once we have received the first instalment. If you do not respond, we will send you one reminder, after which the room will be allocated to another student.
Life happens and circumstances change. We understand that. That is why, should you cancel your room after the reservation has been confirmed, but before you arrive, you will be refunded 75% of your first instalment.
Should you cancel after arrival yet before registration, and you can provide another student willing to take over the contract, you will be refunded 75% of your first instalment. However, if no replacement can be provided, you will unfortunately forfeit your full first instalment.
After registration, cancellation is no longer possible, and you will be liable to pay the full second instalment as well.
Occupancy and Departure
New application for University Accommodation
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Private Bag X1,
Stellenbosch, South Africa
Tel.: +27 21 808 9111