We treat the information that students and staff provide to the Centre for Student Counselling and Development with the utmost respect and confidentiality. The Centre is guided by the principles of ethical practice as stipulated by the Health Professions Council of South Africa and the South African Council for Social Services Professions. The Centre is further guided by the Constitution of the Republic of South Af​rica; the Health Professions Act 56 of 1974; the Protection of Harassment Act 17 of 2011; and the Code of Good Practice on Handling Sexual Harassment Cases in the Workplace, 2005.

Record-keeping and third-party requests

Client records are confidential and stored on HealthOne, an electronic, password-protected database. All records are kept for five years and destroyed thereafter. Access to client information is allowed only with the client’s written consent. Should a client grant consent to access records to a third party, the third party must inform the client of their intent to request information from the CSCD and ensure that the client is aware of its communication and relationship with the Centre. If a client refuses consent, no information will be shared.

​Click HERE​ to read the Terms and Conditions document.​