A zero-rated SUNLearn page, based on the institutional Guidance for Online Learning site, is now available! This page will continuously be updated to provide you with the most up to date information. Simply click here to access this SUNLearn page.


​​Understanding online learning practices and expectations can be quite daunting as it offers a lot of flexibility in where and when you complete your coursework. However, that flexibility means that you need to take some extra steps to ensure successful online learning. Since you are not attending classes according to a set schedule you will find yourself with a lot of unstructured time and you may be unsure of what to do first and how to continu​e with your curriculum. Below, we have outlined how you can stay focused and be successful during this transition to online learning.

Online Assessment: Guidelines and Troubleshooting

Technical guidelines for SUNLearn assessments: Scanning applications

Ensuring proper file extensions

Being successful with online learning

Tips for temporary online learning

Tips for containing mobile data costs

Data bundles for students

​ Using the SUNLearn app

Academic integrity in online assessment

Revised: Unsupervised Online Assessment Disclaimer

FAQs about zero-rating

Laptop loans: Frequently Asked Questions

​Planning for Online Learning​​

Online learning provides convenience and flexibility, however there are some barriers that can stand in the way of online learning success, such as the feeling of being overwhelmed by a lot of information and tasks to accomplish. Therefore, we have provided some tips below on how to best plan your time, so that you effectively complete your tasks for learning. Below are suggestions on daily planning, weekly planning and monthly planning.​

Before you start learning online: Planning

​​​​ Once you start learning online: Guidelines

​​ Summary of this section (Infographic)

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Tips for Online Communication (Netiquette)

The term netiquette is derived from a combination of the word ‘net’ (from the internet) and the word ‘etiquette.’ This entails respecting the views of all online users and to display courtesy when posting your own views to any online discussion groups. Netiquette helps to ensure effective and respectful online communication. ​


 ​Tips for online communication (Netiquette)

​Support for Online Learning

To ensure a successful and effective online learning experience, we have ​provided you with a handy ‘support table’, which you can use to seek any help that you need with online learning related queries. Below are suggested support types to help you with technological support, academic support and health and wellbeing support.​

​​​ Support for online learning

​* The content of this webpage is dynamic and will continually be updated with useful resources and tips for students.​​