Change in context

What is Change Enablement?

The facilitation of a structured (planned) period of transition from situation A to situation B within a defined time period in order to achieve sustainable change (within an established organisation). It is not that we do not want to change, it is the place in between that is so difficult – there is nothing to hold onto.

CM Web visuals__Eng1.jpg  

Individuals go through various stages as they navigate the acceptance and adoption of change:

CM Web visuals__Eng2.jpg

Change enablement empowers individuals by providing a framework through which they can navigate change.

The framework consists of the following four main phases:

  1. Identify and plan for chang
  2. e
  3. Design and navigate the change
  4. Institutionalise and enable the change
  5. Create change ownership and learn from change

More detail on each of these phases is provided in the diagram below.
Click on the circle for more expansive detail about each phase.

CM Web visuals__Eng3.jpg

Why Change Enablement?

Change enablement delivers the benefits of change (improved performance) with the least possible disruption to the business according to a planned and systematic method within an agreed time period.

CM Web visuals__Eng4.jpg  

What are the components of Change Enablement?

CM Web visuals__Eng5.jpg  

Change enablement is not just communication and training. Nor is it simply managing resistance. Effective change enablement follows a structured process and employs a holistic set of tools to drive successful individual and organisational change. The scoping of change relates to how far (breadth), how much (depth) and what, (in terms of development and transitional change), impacts on an organisation during implementation of new initiatives.

To achieve sustainable change, it is essential to:

Identify and PlanStrategic Purpose and Priority
Case for Change
Change Budget & Resources
Change Strategy & Plan (integrated with project plan)
Branding & Positioning
Approach to Governance
Establish a Highly Effective Team
Readiness Approach & Health check methods
Launch the Change

Design and NavigateCommunication Plan (internal & external)
Stakeholder Management
Expectation Management
User/Leader/Stakeholder Engagement Plan
Business Process & Solution Blueprint
RACI Matrix (Activities, Roles & Responsibilities)
Detailed Impact Assessment
Organisation Development Impact
Establish a Change Network
User Testing
Roll-out & Training Approach & Plan
Competence Assessment Approach & Plan

Institutionalise and EnableCommunication Plan (ongoing)
Change Issue and Risk Management
Implement Processes & RACI
Run Pilot
Post-Pilot Review & Improvement
Leadership Empowerment Approach
Support Approach & Schedules
Training Roll-out
Progress Dashboards & Reports
Impact of go-live on people and approach

Create ownership and Learn from the change.Training Refreshment
Rewards & Recognitions
Knowledge management (lessons learnt and case studies)
Close-Out & Exit
Post-Implementation Review