Have been trying to resolve an error on my payslip since the 9th September. Have been referred to various people and then competely ignored, no-one will take responsibility. Phoned this morning and spoke to 3 different people, still no resolution. At no stage have I been given any feedback regarding who is investigating or what is being done, just deathly silence?
What is the point of a Help/Service desk if there is no service or no follow up? My enquiry just seemed to dissappear into a black hole? of indifference?