| 431 | | Exceptional service rendered\Uitsonderlike diens gelewer | Ms Oliver responded immediately to both my emails and provided assistance
| Mandy Oliver | Nicole Joannou | 0834071346 | No | Recruitment \ Werwing | | 8/3/2021 15:37 | | | |
| 430 | | Unacceptable service\Onaanvaarbare diens | Niksseggende terugvoering verskaf op 'n uitklaringsversoek.
| | Nadia de Lange | 0834961777 | No | Recruitment \ Werwing | | 7/29/2021 12:59 | | | |
| 429 | | Exceptional service rendered\Uitsonderlike diens gelewer | The feedback recieved to me emails were almost immediate with full details.
The portal was easy to navigate with solutions and contacts when problems arose.
| Ricardo | Gonasagren Chetty | 0845844033 | No | Recruitment \ Werwing | | 7/5/2021 9:44 | | | |
| 428 | | Exceptional service rendered\Uitsonderlike diens gelewer | Thank you Bennie for sending out an early reminder to staff regarding their non-accumulative leave which will be effective on 31 July 2021 - ie. take leave or loose this. The communication following the email notice was prompt, efficient and friendly. Thank you Bennie for always being polite and helpful.
| Bennie van der Merwe | Maya Sutherland | 021 808 2714 | Yes | Management Information Systems \ Bestuurslinligtingsstelsels | | 6/23/2021 11:46 | | | |
| 427 | | Exceptional service rendered\Uitsonderlike diens gelewer | Perhaps an online approach could be implemented iin the completion of the documents for appointment.
| Mr WL Nolte | Benedict Raphael Oamen | 0788934638 | Yes | Other \ Ander | | 6/16/2021 4:16 | | | |
| 426 | | Exceptional service rendered\Uitsonderlike diens gelewer | To be honest, this is the 1st I have noticed the ability to rate the service but it is not the 1st that the service has been excellent from both Illana & Ricardo...
They are both always willing to help both telephonically and quick to respond via email with replies that are applicable to the query / concern and most effient in its achieving a resolution.
| Illana Olivier & Ricardo Steyn | Lishen Chetty | 071 013 0541 | Yes | Human Resources \ Menslike Hulpbronne | | 6/9/2021 18:29 | | | |
| 425 | | Exceptional service rendered\Uitsonderlike diens gelewer | Illana Oliver addressed my queries promptly and efficiently (updating of profile information, previously reported and requested for update but not implemented - 2020).
| illana@sun.ac.za Illana Oliver | Susan Michele Swart | 083 291 6968 | Yes | Human Resources \ Menslike Hulpbronne | | 5/31/2021 18:18 | | | |
| 424 | | Exceptional service rendered\Uitsonderlike diens gelewer | My request to cancel the incorrect ad-hoc payment of a student was dealt with in less than an hour.
| Mandy Oliver | Audrey Poole | audreyp@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 5/20/2021 15:26 | | | |
| 423 | | Exceptional service rendered\Uitsonderlike diens gelewer | I have always received professional, welcoming and friendly service from Susan.
| | Yaseen Gangat | 0827179129 | Yes | Human Resources \ Menslike Hulpbronne | | 5/5/2021 18:45 | | | |
| 422 | | Exceptional service rendered\Uitsonderlike diens gelewer | I always get prompt responses, taking into account that schedule of my colleague is also full. Feedback is always responsive to the needs I have and very pleasant; highly efficient!
| Kristin Rutgers | Choice Makhetha | 0732360437 | Yes | Recruitment \ Werwing | | 4/22/2021 11:27 | | | |
| 421 | | Unacceptable service\Onaanvaarbare diens | Ek het reeds 7 April navraag gedoen, maar het nog geen terugvoer gekry nie. Daarna het ek via die web HR gekontak. My epos is net aangestuur maar ek het nog steeds geen terugvoer gekry nie. | Natuurwetenskappe se HR-beampte (MJ Swart) en 'n paar dae daarna aan die algemene HR-diens (SUN-E-HR@sun.ac.za). | Y Engelbrecht | yebrecht@sun.ac.za | Yes | Remuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie | | 4/18/2021 11:16 | | | |
| 420 | | Exceptional service rendered\Uitsonderlike diens gelewer | Illana Oliver was really helpful and quick to respond to my inquiry
| Illana Oliver | David Fester | 078 214 5510 | No | Remuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie | | 2/13/2021 12:16 | | | |
| 419 | | Exceptional service rendered\Uitsonderlike diens gelewer | Baie vriendelik en hulpvaardig
| Japie Kotze | Elmarene Erasmus | 0218725905 | No | Other \ Ander | | 2/10/2021 14:15 | | | |
| 418 | | Exceptional service rendered\Uitsonderlike diens gelewer | | Ricardo | Franciska Clarke | 0722 876 807 | Yes | Employee Relations \ Werknemerverhoudinge | | 2/9/2021 14:02 | | | |
| 417 | | Exceptional service rendered\Uitsonderlike diens gelewer | | Illana Oliver | Franciska Clarke | 0722 876 807 | Yes | Employee Relations \ Werknemerverhoudinge | | 2/9/2021 14:01 | | | |
| 416 | | Exceptional service rendered\Uitsonderlike diens gelewer | Such a wonderful and warm HR Practitioner she is. She keeps her word and is open to questions and makes it clear when explaining. I had great service with Conita. Indeed, to give a real service one must add something which is unique, which can never be bought with money, and it's simply sincerity and integrity.
| Conita Smith | Nkosi Zulu | 0678013703 | Yes | Human Resources \ Menslike Hulpbronne | | 2/4/2021 21:27 | | | |
| 415 | | Exceptional service rendered\Uitsonderlike diens gelewer | Always received exceptional, efficient and friendly service
| Alvira Albertus | Nicky Blows | 0219389549 | Yes | Training and Development \ Opleiding en Ontwikkeling | | 2/4/2021 8:59 | | | |
| 414 | | Exceptional service rendered\Uitsonderlike diens gelewer | Dale Hendricks was besonder vriendelik en behulpsaam
| Work from home is 'n uitdaging maar Dale Hendricks was steeds effektief. Me. Elna September is ook nou betrokke en ek sal later kommentaar lewer | PJ VISSER | 0828279204 | No | Human Resources \ Menslike Hulpbronne | | 1/18/2021 22:57 | | | |
| 413 | | Exceptional service rendered\Uitsonderlike diens gelewer | | Fides Claasens | Selisha Naidoo | 0845549851 | No | Human Resources \ Menslike Hulpbronne | | 1/6/2021 10:06 | | | |
| 412 | | Exceptional service rendered\Uitsonderlike diens gelewer | Whenever I require any personal documents, my request is handle almost immediately. | Illana Oliver. | Lawrence Ashworth. | 021 8083363 | No | Client Service Centre \ Klientedienssentrum | | 1/5/2021 12:06 | | | |
| 411 | | Exceptional service rendered\Uitsonderlike diens gelewer | Friendly and approachable.
| | Fides Classens | 0627602820 | No | Human Resources \ Menslike Hulpbronne | | 11/25/2020 18:30 | | | |
| 410 | | Exceptional service rendered\Uitsonderlike diens gelewer | Blitsvinnig gehelp oor die telefoon - beide skakelbord en HR - asook nodige vorms dadelik ontvang...puik diens. | Illana | Karen Meyer | 0724336997 | No | Human Resources \ Menslike Hulpbronne | | 11/20/2020 9:38 | | | |
| 409 | | Exceptional service rendered\Uitsonderlike diens gelewer | Die hantering van onlangse navrae oor Langdienstoekenning. Baie dankie vir vriendelike, flinke en professionele diens. Dit word opreg waardeer.
| Me Alvira Albertus | Prof HS Loxton | hsl@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 11/16/2020 11:01 | | | |
| 408 | | Exceptional service rendered\Uitsonderlike diens gelewer | Puik, flink, vriendelike diens! Ek waardeer dit baie.
| Me Alvira Albertus | James Bekker | jb2@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 11/12/2020 12:54 | | | |
| 407 | | Exceptional service rendered\Uitsonderlike diens gelewer | Requested a report as my I do not have access to the function remotely, and received the report within minutes.
| Bennie van der Merwe | Sylette May | 0218083331 | Yes | Other \ Ander | | 11/4/2020 8:06 | | | |
| 406 | | Exceptional service rendered\Uitsonderlike diens gelewer | She provided me with decent and efficient service. She has shown a touch of care, which I thought is crucial to represent Human Resources Client Services!
| Ms Illana Oliver Client Services Officer; Human Resources; e: sun-e-hr@sun.ac.za | t: +27 21 808 2753 | a: Admin C | Dr Phumla Kese | 0782009731 | Yes | Client Service Centre \ Klientedienssentrum | | 10/30/2020 12:53 | | | |
| 405 | | Exceptional service rendered\Uitsonderlike diens gelewer | I needed clarification about the criteria and opportunities for research leave in 2021. The Client Services Officer was patient with me and went beyond expectations in providing support. I appreciate the quality of her service and positive commitment displayed.
| Ms Illana Oliver | P.P. Kese | 0782009731 | Yes | Client Service Centre \ Klientedienssentrum | | 10/29/2020 18:33 | | | |
| 404 | | Exceptional service rendered\Uitsonderlike diens gelewer | I have recieve very Professional Service from Alvira Albertus Great Work !!!! She updated me all the way regarding my purchses from Takealot regarding my 25 Yeur service award .Its nice to have such Service Delivery and Quick Responces Thank you very much.
| Service is very Proffesional Well done | Alvira Albertus | 021 8084823 | Yes | Remuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie | | 10/27/2020 9:36 | | | |
| 403 | | Exceptional service rendered\Uitsonderlike diens gelewer | My enquiry was resolved within the hour of sending it
| Fides Claassens | L H Meyer | 0219389873 | Yes | Remuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie | | 10/19/2020 14:13 | | | |
| 402 | | Exceptional service rendered\Uitsonderlike diens gelewer | Fides Claassens is very helpful and always coming back to you if you have have a enquiry. | 021 938 9670 | Dwayne Arendse | 0787408746 | No | Recruitment \ Werwing | | 9/15/2020 7:37 | | | |