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431
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Ms Oliver responded immediately to both my emails and provided assistance

Mandy OliverNicole Joannou0834071346NoRecruitment \ Werwing
8/3/2021 15:37
430
  
Unacceptable service\Onaanvaarbare diens

​Niksseggende terugvoering verskaf op 'n uitklaringsversoek.

Nadia de Lange0834961777NoRecruitment \ Werwing
7/29/2021 12:59
429
  
Exceptional service rendered\Uitsonderlike diens gelewer

​The feedback recieved to me emails were almost immediate with full details.

The portal was easy to navigate with solutions and contacts when problems arose.

RicardoGonasagren Chetty0845844033NoRecruitment \ Werwing
7/5/2021 9:44
428
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Thank you Bennie for sending out an early reminder to staff regarding their non-accumulative leave which will be effective on 31 July 2021 - ie. take leave or loose this. The communication following the email notice was prompt, efficient and friendly.  Thank you Bennie for always being polite and helpful.

Bennie van der Merwe Maya Sutherland021 808 2714YesManagement Information Systems \ Bestuurslinligtingsstelsels
6/23/2021 11:46
427
  
Exceptional service rendered\Uitsonderlike diens gelewer

Perhaps an online approach could be implemented iin the completion of the documents for appointment.

Mr WL NolteBenedict Raphael Oamen0788934638YesOther \ Ander
6/16/2021 4:16
426
  
Exceptional service rendered\Uitsonderlike diens gelewer

​To be honest, this is the 1st I have noticed the ability to rate the service but it is not the 1st that the service has been excellent from both Illana & Ricardo...
They are both always willing to help both telephonically and quick to respond via email with replies that are applicable to the query / concern and most effient in its achieving a resolution.

Illana Olivier & Ricardo SteynLishen Chetty071 013 0541YesHuman Resources \ Menslike Hulpbronne
6/9/2021 18:29
425
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Illana Oliver addressed my queries promptly and efficiently (updating of profile information, previously reported and requested for update but not implemented - 2020).

illana@sun.ac.za  Illana OliverSusan Michele Swart083 291 6968YesHuman Resources \ Menslike Hulpbronne
5/31/2021 18:18
424
  
Exceptional service rendered\Uitsonderlike diens gelewer

My request to cancel the incorrect ad-hoc payment of a student was dealt with in less than an hour. 

Mandy OliverAudrey Pooleaudreyp@sun.ac.zaYesHuman Resources \ Menslike Hulpbronne
5/20/2021 15:26
423
  
Exceptional service rendered\Uitsonderlike diens gelewer

​I have always received professional, welcoming and friendly service from Susan.

Yaseen Gangat0827179129YesHuman Resources \ Menslike Hulpbronne
5/5/2021 18:45
422
  
Exceptional service rendered\Uitsonderlike diens gelewer

​I always get prompt responses, taking into account that schedule of my colleague is also full. Feedback is always responsive to the needs I have and very pleasant; highly efficient!


Kristin RutgersChoice Makhetha 0732360437YesRecruitment \ Werwing
4/22/2021 11:27
421
  
Unacceptable service\Onaanvaarbare diens

Ek het reeds 7 April navraag gedoen, maar het nog geen terugvoer gekry nie. Daarna het ek via die web HR gekontak. My epos is net aangestuur maar ek het nog steeds geen terugvoer gekry nie.​

Natuurwetenskappe se HR-beampte (MJ Swart) en 'n paar dae daarna aan die algemene HR-diens (SUN-E-HR@sun.ac.za).Y Engelbrechtyebrecht@sun.ac.zaYesRemuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie
4/18/2021 11:16
420
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Illana Oliver was really helpful and quick to respond to my inquiry 

Illana OliverDavid Fester078 214 5510NoRemuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie
2/13/2021 12:16
419
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Baie vriendelik en hulpvaardig

Japie KotzeElmarene Erasmus0218725905NoOther \ Ander
2/10/2021 14:15
418
  
Exceptional service rendered\Uitsonderlike diens gelewer
RicardoFranciska Clarke0722 876 807YesEmployee Relations \ Werknemerverhoudinge
2/9/2021 14:02
417
  
Exceptional service rendered\Uitsonderlike diens gelewer
Illana Oliver  Franciska Clarke0722 876 807YesEmployee Relations \ Werknemerverhoudinge
2/9/2021 14:01
416
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Such a wonderful and warm HR Practitioner she is. She keeps her word and is open to questions and makes it clear when explaining. I had great service with Conita. Indeed, to give a real service one must add something which is unique, which can never be bought with money, and it's simply sincerity and integrity. 

Conita SmithNkosi Zulu0678013703YesHuman Resources \ Menslike Hulpbronne
2/4/2021 21:27
415
  
Exceptional service rendered\Uitsonderlike diens gelewer

Always received exceptional, efficient and friendly service

Alvira AlbertusNicky Blows0219389549YesTraining and Development \ Opleiding en Ontwikkeling
2/4/2021 8:59
414
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Dale Hendricks was besonder vriendelik en behulpsaam

Work from home is 'n uitdaging maar Dale Hendricks was steeds effektief. Me. Elna September is ook nou betrokke en ek sal later kommentaar lewerPJ VISSER0828279204NoHuman Resources \ Menslike Hulpbronne
1/18/2021 22:57
413
  
Exceptional service rendered\Uitsonderlike diens gelewer
Fides ClaasensSelisha Naidoo0845549851NoHuman Resources \ Menslike Hulpbronne
1/6/2021 10:06
412
  
Exceptional service rendered\Uitsonderlike diens gelewer

Whenever I require any personal documents, my request is handle almost immediately.

Illana Oliver.Lawrence Ashworth.021 8083363NoClient Service Centre \ Klientedienssentrum
1/5/2021 12:06
411
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Friendly and approachable.

Fides Classens0627602820NoHuman Resources \ Menslike Hulpbronne
11/25/2020 18:30
410
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Blitsvinnig gehelp oor die telefoon - beide skakelbord en HR - asook nodige vorms dadelik ontvang...puik diens.

IllanaKaren Meyer0724336997NoHuman Resources \ Menslike Hulpbronne
11/20/2020 9:38
409
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Die hantering van onlangse navrae oor Langdienstoekenning. Baie dankie vir  vriendelike, flinke en professionele diens. Dit word  opreg waardeer.


Me Alvira AlbertusProf HS Loxtonhsl@sun.ac.zaYesHuman Resources \ Menslike Hulpbronne
11/16/2020 11:01
408
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Puik, flink, vriendelike diens! Ek waardeer dit baie.

Me Alvira AlbertusJames Bekkerjb2@sun.ac.zaYesHuman Resources \ Menslike Hulpbronne
11/12/2020 12:54
407
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Requested a report as my I do not have access to the function remotely, and received the report within minutes.

Bennie van der MerweSylette May0218083331YesOther \ Ander
11/4/2020 8:06
406
  
Exceptional service rendered\Uitsonderlike diens gelewer

​She provided me with decent and efficient service. She has shown a touch of care, which I thought is crucial to represent Human Resources Client Services!

Ms Illana Oliver    Client Services Officer;  Human Resources;  e: sun-e-hr@sun.ac.za  | t: +27 21 808 2753  |   a: Admin CDr Phumla Kese0782009731YesClient Service Centre \ Klientedienssentrum
10/30/2020 12:53
405
  
Exceptional service rendered\Uitsonderlike diens gelewer

​I needed clarification about the criteria and opportunities for research leave in 2021. The  Client Services Officer was patient with me and went beyond expectations in providing support.

​I appreciate the quality of her service and positive commitment displayed.

Ms Illana OliverP.P. Kese0782009731YesClient Service Centre \ Klientedienssentrum
10/29/2020 18:33
404
  
Exceptional service rendered\Uitsonderlike diens gelewer

​I have recieve very Professional Service from Alvira Albertus Great Work !!!! She updated me all the way regarding my purchses from Takealot regarding my 25 Yeur service award .Its nice to have such Service Delivery and Quick Responces Thank you very much.​

Service is very Proffesional Well done Alvira Albertus021 8084823YesRemuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie
10/27/2020 9:36
403
  
Exceptional service rendered\Uitsonderlike diens gelewer

​My enquiry was resolved within the hour of sending it

Fides ClaassensL H Meyer0219389873YesRemuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie
10/19/2020 14:13
402
  
Exceptional service rendered\Uitsonderlike diens gelewer

​Fides Claassens is very helpful and always coming back to you if you have have a enquiry.

021 938 9670Dwayne Arendse0787408746NoRecruitment \ Werwing
9/15/2020 7:37
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