At the 5th annual gathering since the inception of the Stellenbosch University Professional Assistants Network (SUPAN) in 2019, assistants from across the institution convened on Friday 5 April 2024 for a dynamic and insightful conference focused on shaping the modern workplace. SUPAN serves as an informal, yet invaluable platform for university assistants to exchange knowledge, develop professionally, and create a sense of community in the institution.
The conference kicked off with a message by Dr Choice Makhetha, Senior Director of the Division for Student Affairs at Stellenbosch University (SU). Dr Makhetha emphasised the importance of connecting with the heart and to never underestimate the power of a simple “hello" when interacting with University stakeholders. She highlighted the significance of the role of professional assistants as frontline ambassadors and gateways within the institution, with the ability to influence workplace culture and shape a sense of belonging.
A highlight of the conference was the enlightening session by the Language Centre, which delved into the ripple effect of language in communication. Dr Kim Wallmach, Director of the Language Centre, along with her team, Fatima Halday, Head of the Communication focus area and Michelle Pieters, Comms Lab coordinator, shared insights on the importance of active listening and understanding in promoting effective communication. They encouraged attendees to embrace the power of language in building meaningful connections. Additionally, attendees were introduced to the Style Guide, a valuable resource to enhance communication clarity and consistency across the University.
Throughout the conference, participants had the opportunity to engage in discussions, share best practices, and explore ways to navigate the evolving landscape of the workplace. The event served as a testament to the dedication and professionalism of assistants at university level, who play an important role in driving excellence and innovation across various faculties, departments and functions.
As SUPAN continues to evolve and grow, its commitment to providing a supportive and collaborative environment for professional assistants remains steadfast. With each gathering and event, the network strengthens its mission of empowering its members to thrive in their roles and contribute to the SU's success.
If you fulfil a secretarial role at SU, and you would like to join SUPAN, please reach out to Wildré Kok, SUPAN Chair, at supan@sun.ac.za.
