| | Good service rendered\Goeie diens gelewer | Ek het goeie diens ontvang. Was altyd ophoogte gehou en ten alle tye deeglik verduidelikkings rondom prosedures ontvang.
| | Bruce Lewis | 0766128989 | Yes | Human Resources \ Menslike Hulpbronne | | 9/3/2020 9:13 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Extremely helpful information and support - beyond the call of duty
| Ms Fides Claassen | Martha Geiger | 0824408713 | Yes | Human Resources \ Menslike Hulpbronne | | 7/22/2020 15:23 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Speedy feedback received.Friendly service and always willing to go the extra mile.
| Fides | Wendy | 0844070227 | Yes | Human Resources \ Menslike Hulpbronne | | 7/22/2020 11:33 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Assisted with an Inactive email address due to contract renewal
| Fides Claasen | Charlpotte Lawn | 0795260167 | Yes | Human Resources \ Menslike Hulpbronne | | 6/30/2020 8:15 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | I was impressed with the service that I have received.
| Fides Claassens | Mhlengi Mgaga | 079 421 5690 | No | Human Resources \ Menslike Hulpbronne | | 6/29/2020 18:43 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Terwyl ek op kampus gewerk het, was ek baie beïndruk met die US, en dit sluit die personeelkantoor in. Sedert aftrede was ek eweneens baie beïndruk met die Personeelkantoor se dienste.
| | Johnny Wait | 0829268549 | Yes | Human Resources \ Menslike Hulpbronne | | 6/11/2020 13:29 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Mev. Claassens is outstanding. She is emphathic and truly goes above and beyond her duties. It is my pleasure to engage with her and she makes my work environment at SU all the better.
| Fides Claassens | Megan Naidoo | +27 21 938 9442 | Yes | Human Resources \ Menslike Hulpbronne | | 4/28/2020 2:31 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Quick feed back on salary enquiries
| | Angelo | 0781783575 | No | Human Resources \ Menslike Hulpbronne | | 4/20/2020 8:32 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | I wanted to contact the medical aid - the message was passed along very timeously
| Illana Oliver | Zahn Munch | 0218089101 | Yes | Human Resources \ Menslike Hulpbronne | | 4/3/2020 12:32 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | as daar nou iemand is waarop jy 100% kan staat maak is Fides een van daardie mense. wonderlik om met haar te werk.
| Fides Claasen 1/1000000 | elke leicher | 0219384041 | Yes | Human Resources \ Menslike Hulpbronne | | 3/23/2020 15:36 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | I received prompt replies on all enquiries submitted to HR. My enquiry was attended to in a turnaround time of less than one hour. Professional and friendly services were rendered to me which has made my first encounter with HR a very pleasant experience. Keep up being a cut above the rest.
Thanks | I requested for a remuneration level of a particular job and I received a reply almost immediately. | Ms Rutgers - very professional and friendly | +264812958055 | Yes | Human Resources \ Menslike Hulpbronne | | 3/19/2020 18:14 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Ek het die nuwe kontrakte vir 3 persone baie laat ingestuur in 2019 en na ingryping van Fides in 2020 sal hulle salarisse kry einde Januarie. Daarsonder sou dit nie moontlik wees.
| | Prof MJ Kotze | 0828799108 | Yes | Human Resources \ Menslike Hulpbronne | | 1/13/2020 11:59 |
| | Unacceptable service\Onaanvaarbare diens | Though my contract had been sent to HR a while ago, I received the documents Friday afternoon, when I was already on leave !
Now it was up to me to sign the docs and send them back ASAP to avoid non-payment in January.
Had I been away on holiday, without access to my e-mail, the problem would have been mine (non-payment), not HR's.
| Lucinda Alexander | Armand Peeters | 0219389324 | Yes | Human Resources \ Menslike Hulpbronne | | 12/23/2019 16:32 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | I would like to thank Charne for keeping me abreast on a matter I want to have finalised through our HR regarding medical aid. She has shown only excelence in her service delivery. It is appreciated.
| Charne Pool | Jermaine Hendricks | 0827639755 | Yes | Human Resources \ Menslike Hulpbronne | | 11/15/2019 14:31 |
| | Unacceptable service\Onaanvaarbare diens | Ek het op 14/10/19 geskakel ivm 'n navraag aangaande geldelike hulp vir werknemers se kinders se skool en tersiere opleding. Die Afrikaanse dame wat geantwoord het, het my aangeraai om 'n e mail te stuur met die navraag. Charne Pool het e mail terug getuur en nie geweet waarvan ek praat nie. Ek het weer die 14de gebel, die Afrikaanse dame het gese sy sal vir Charne inlig wat sy vir my moet stuur. Teen 10:00 15/10/2019 het ek nog niks onvang nie. Ek skakel toe weer, en Ricardo het geantwoord en ek het kort daarna 'n e mail met die korrekte inligting ontvang. Die feit dat ons as werknemers nie ordentlik ingelig is tov hierdie voordeel nie, is ook kommerwekkend
| Ontvangsdame en Charne Pool van HR kantoor by 021 808 2753 | Sonja Schell | 082 336 1920, sonjashell@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 10/15/2019 13:18 |
| | Unacceptable service\Onaanvaarbare diens | Ek het vir die eerste keer op 2 Oktober 'n navraag gedoen om my IRP-5 te kry - dit is geignoreer - ek het dit opgevolg met nog e-posse, maar meer as 'n week later het niemand nog my IRP-5 verskaf nie. Dit het implikasies vir my persoonlike belasting wat teen die einde van Oktober ingedien moet word.
| | Wilmer Muller | 0827890444 | No | Human Resources \ Menslike Hulpbronne | | 10/10/2019 14:30 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Fides Claasens is a delight to work with and incredibly efficient.
| +27 21 938 9670 | Nabila Ismail | 0219389957 | No | Human Resources \ Menslike Hulpbronne | | 9/25/2019 10:30 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Me Luchelle Davids het besonder spoedig, akkuraat en volledig gereageer op 'n dringende Menslike Hulpbron-navraag wat ek gehad het. | Me Luchelle Davids (in medewerking met Me Phumla Banjwa) | Prof MJ de Waal | mjdw@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 8/30/2019 15:11 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Mrs F. Claassens provided exceptional support and guidance in all aspects related to the appointment of a new laboratory staff member, including advertising, ranking candidates, scheduling interviews and arranging appointment.
| F. Claassens | Nelita du Plessis | 0219389953 | Yes | Human Resources \ Menslike Hulpbronne | | 7/23/2019 9:59 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Very proffesional and efficient. Timeous feedback and very pleasant to engage.
Thank you.
| Ms Fides Claassens | Bianke Loedolff | 0723131515/bianke@sun.ac.za | No | Human Resources \ Menslike Hulpbronne | | 6/21/2019 10:01 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | my challenge was logged by HR at 10:16 and at 10:47, Mandy Oliver - resolved and completed my request
| fantasmagories - beyond words, great service | sandy september | 0218082312 | Yes | Human Resources \ Menslike Hulpbronne | | 6/3/2019 11:24 |
| | Good service rendered\Goeie diens gelewer | | | Akhiwe | 0738792808 | Yes | Human Resources \ Menslike Hulpbronne | | 5/22/2019 10:43 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | very energetic,vibrant and i enjoy working in a team
| 0846291236 | Felicia lodewyk | 0846291236 | Yes | Human Resources \ Menslike Hulpbronne | | 5/13/2019 9:29 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Fides lewer deurlopend uitstekende diens aan my kantoor, ek kan altyd op haar vertrou om onmiddelik terugvoer te verskaf wat korrek en substansieel is.
| Me Fides Claassens | Prof Nico C Gey van Pittius | researchfhs@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 4/23/2019 13:06 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Fides Claassens always goes the extra mile to aid the busy clinicians and managers in the difficult landscape of HR. She has been under severe pressure with vacant posts at HR and has still coped very well | Fides Claassens | Prof Jacques du Toit | 0219389266 | Yes | Human Resources \ Menslike Hulpbronne | | 4/9/2019 8:55 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Prompt reply, follow-up and insistence that everything is done absolutely correctly
| Fides Claassens, FMHS | Prof Eileen van Helden | 0219389412 | Yes | Human Resources \ Menslike Hulpbronne | | 3/25/2019 9:37 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | I thoroughly enjoyed today's new staff induction presentation. Fides as always presents and represents the brand in what appears an effortless exercise for her. I only wish I can match her performance, she is in my humle opinion an example of a true high performing individual.. | Fides Claassens | Helen Williams-Spogter | 021 938 4032 | Yes | Human Resources \ Menslike Hulpbronne | | 3/12/2019 15:46 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | The letter requesting a Referee Letter for a faculty appointment was very clear and most helpful. The attached guidelines were useful.
I receiveed a prompt reply on a Saturday night informing me my transmission was successful.
| Ms. Claassens | john tarpley | +267-752-56696 | No | Human Resources \ Menslike Hulpbronne | | 3/9/2019 22:30 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | The letter requesting a Referee Letter for a faculty appointment was very clear and most helpful. The attached guidelines were useful.
I receiveed a prompt reply on a Saturday night informing me my transmission was successful.
| Ms. Claassens | john tarpley | +267-752-56696 | No | Human Resources \ Menslike Hulpbronne | | 3/9/2019 22:29 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | | I am impressed by how quickly I received my visa letter - I requested it on Tuesday and received the letter on Thursday. | I received the e-mails from Illana Oliver. | bassoncs@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 3/7/2019 21:13 |