| | Exceptional service rendered\Uitsonderlike diens gelewer | Ek het die nuwe kontrakte vir 3 persone baie laat ingestuur in 2019 en na ingryping van Fides in 2020 sal hulle salarisse kry einde Januarie. Daarsonder sou dit nie moontlik wees.
| | Prof MJ Kotze | 0828799108 | Yes | Human Resources \ Menslike Hulpbronne | | 1/13/2020 11:59 |
| | Unacceptable service\Onaanvaarbare diens | Though my contract had been sent to HR a while ago, I received the documents Friday afternoon, when I was already on leave !
Now it was up to me to sign the docs and send them back ASAP to avoid non-payment in January.
Had I been away on holiday, without access to my e-mail, the problem would have been mine (non-payment), not HR's.
| Lucinda Alexander | Armand Peeters | 0219389324 | Yes | Human Resources \ Menslike Hulpbronne | | 12/23/2019 16:32 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | I would like to thank Charne for keeping me abreast on a matter I want to have finalised through our HR regarding medical aid. She has shown only excelence in her service delivery. It is appreciated.
| Charne Pool | Jermaine Hendricks | 0827639755 | Yes | Human Resources \ Menslike Hulpbronne | | 11/15/2019 14:31 |
| | Unacceptable service\Onaanvaarbare diens | Ek het op 14/10/19 geskakel ivm 'n navraag aangaande geldelike hulp vir werknemers se kinders se skool en tersiere opleding. Die Afrikaanse dame wat geantwoord het, het my aangeraai om 'n e mail te stuur met die navraag. Charne Pool het e mail terug getuur en nie geweet waarvan ek praat nie. Ek het weer die 14de gebel, die Afrikaanse dame het gese sy sal vir Charne inlig wat sy vir my moet stuur. Teen 10:00 15/10/2019 het ek nog niks onvang nie. Ek skakel toe weer, en Ricardo het geantwoord en ek het kort daarna 'n e mail met die korrekte inligting ontvang. Die feit dat ons as werknemers nie ordentlik ingelig is tov hierdie voordeel nie, is ook kommerwekkend
| Ontvangsdame en Charne Pool van HR kantoor by 021 808 2753 | Sonja Schell | 082 336 1920, sonjashell@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 10/15/2019 13:18 |
| | Unacceptable service\Onaanvaarbare diens | Ek het vir die eerste keer op 2 Oktober 'n navraag gedoen om my IRP-5 te kry - dit is geignoreer - ek het dit opgevolg met nog e-posse, maar meer as 'n week later het niemand nog my IRP-5 verskaf nie. Dit het implikasies vir my persoonlike belasting wat teen die einde van Oktober ingedien moet word.
| | Wilmer Muller | 0827890444 | No | Human Resources \ Menslike Hulpbronne | | 10/10/2019 14:30 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Fides Claasens is a delight to work with and incredibly efficient.
| +27 21 938 9670 | Nabila Ismail | 0219389957 | No | Human Resources \ Menslike Hulpbronne | | 9/25/2019 10:30 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Me Luchelle Davids het besonder spoedig, akkuraat en volledig gereageer op 'n dringende Menslike Hulpbron-navraag wat ek gehad het. | Me Luchelle Davids (in medewerking met Me Phumla Banjwa) | Prof MJ de Waal | mjdw@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 8/30/2019 15:11 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Mrs F. Claassens provided exceptional support and guidance in all aspects related to the appointment of a new laboratory staff member, including advertising, ranking candidates, scheduling interviews and arranging appointment.
| F. Claassens | Nelita du Plessis | 0219389953 | Yes | Human Resources \ Menslike Hulpbronne | | 7/23/2019 9:59 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Very proffesional and efficient. Timeous feedback and very pleasant to engage.
Thank you.
| Ms Fides Claassens | Bianke Loedolff | 0723131515/bianke@sun.ac.za | No | Human Resources \ Menslike Hulpbronne | | 6/21/2019 10:01 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | my challenge was logged by HR at 10:16 and at 10:47, Mandy Oliver - resolved and completed my request
| fantasmagories - beyond words, great service | sandy september | 0218082312 | Yes | Human Resources \ Menslike Hulpbronne | | 6/3/2019 11:24 |
| | Good service rendered\Goeie diens gelewer | | | Akhiwe | 0738792808 | Yes | Human Resources \ Menslike Hulpbronne | | 5/22/2019 10:43 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | very energetic,vibrant and i enjoy working in a team
| 0846291236 | Felicia lodewyk | 0846291236 | Yes | Human Resources \ Menslike Hulpbronne | | 5/13/2019 9:29 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Fides lewer deurlopend uitstekende diens aan my kantoor, ek kan altyd op haar vertrou om onmiddelik terugvoer te verskaf wat korrek en substansieel is.
| Me Fides Claassens | Prof Nico C Gey van Pittius | researchfhs@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 4/23/2019 13:06 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Fides Claassens always goes the extra mile to aid the busy clinicians and managers in the difficult landscape of HR. She has been under severe pressure with vacant posts at HR and has still coped very well | Fides Claassens | Prof Jacques du Toit | 0219389266 | Yes | Human Resources \ Menslike Hulpbronne | | 4/9/2019 8:55 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Prompt reply, follow-up and insistence that everything is done absolutely correctly
| Fides Claassens, FMHS | Prof Eileen van Helden | 0219389412 | Yes | Human Resources \ Menslike Hulpbronne | | 3/25/2019 9:37 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | I thoroughly enjoyed today's new staff induction presentation. Fides as always presents and represents the brand in what appears an effortless exercise for her. I only wish I can match her performance, she is in my humle opinion an example of a true high performing individual.. | Fides Claassens | Helen Williams-Spogter | 021 938 4032 | Yes | Human Resources \ Menslike Hulpbronne | | 3/12/2019 15:46 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | The letter requesting a Referee Letter for a faculty appointment was very clear and most helpful. The attached guidelines were useful.
I receiveed a prompt reply on a Saturday night informing me my transmission was successful.
| Ms. Claassens | john tarpley | +267-752-56696 | No | Human Resources \ Menslike Hulpbronne | | 3/9/2019 22:30 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | The letter requesting a Referee Letter for a faculty appointment was very clear and most helpful. The attached guidelines were useful.
I receiveed a prompt reply on a Saturday night informing me my transmission was successful.
| Ms. Claassens | john tarpley | +267-752-56696 | No | Human Resources \ Menslike Hulpbronne | | 3/9/2019 22:29 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | | I am impressed by how quickly I received my visa letter - I requested it on Tuesday and received the letter on Thursday. | I received the e-mails from Illana Oliver. | bassoncs@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 3/7/2019 21:13 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | So far the HR has been proffesional.
| | Sinethemba | 079 270 9916 | No | Human Resources \ Menslike Hulpbronne | | 3/1/2019 9:35 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Immediate follow up and feedback, with a plan for future action
| Fides Claassens, FMHS | Prof Eileen van Helden | 0219389412 | Yes | Human Resources \ Menslike Hulpbronne | | 2/19/2019 13:28 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Fides is always helpful and very competent. She goes an extra mile all the time. Very dedicated to her duties. | Fides Classen | Bontle Mali | 021 938 9400 | Yes | Human Resources \ Menslike Hulpbronne | | 2/18/2019 16:34 |
| | Service needs improvement\Diens moet verbeter | | | HC Eggers | 3523 | Yes | Human Resources \ Menslike Hulpbronne | | 2/8/2019 18:23 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Fast, friendly and efficient service - thank you. | Illana Oliver (illana@sun.ac.za) | Sarel Steel | sjst@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 1/22/2019 7:10 |
| | Good service rendered\Goeie diens gelewer | Sover is die diens goed. Ek wag nog vir terugvoer oor my navraag.
| Spoedige terug voer is nodig. | Melaniw Human | 083 948 2767 | No | Human Resources \ Menslike Hulpbronne | | 1/10/2019 8:27 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | I needed figures on the number of staff members in SU required for a foreign project expression of interest. My request was bounced around to the relevant person at HR, and promptly resolved by Bennie van der Merwe.
| Van der Merwe, BF, Mnr [bfvdm@sun.ac.za]; Nolte, WL, Mr [nolte@sun.ac.za]; Grand, O, Mnr [grand@sun.ac.za] | Garth Stephenson | 4935 | Yes | Human Resources \ Menslike Hulpbronne | | 10/16/2018 12:35 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Had very good expirience, no complaints at all.
| | Kunjuzwa Jezile | 0726066010 | No | Human Resources \ Menslike Hulpbronne | | 10/9/2018 11:54 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Het navraag gedoen oor Aftredeproses van US en was soos altyd bederf met flinke akkurate diens deur Fides Claassens! "Keep up the good work!" | Fides Claassens | Elize Foot | 0825808819 | Yes | Human Resources \ Menslike Hulpbronne | | 8/30/2018 13:00 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | | | Christa Krige | 021-9389804 - cjk@sun.ac.za | Yes | Human Resources \ Menslike Hulpbronne | | 8/30/2018 11:15 |
| | Exceptional service rendered\Uitsonderlike diens gelewer | Baie dankie vir vinnige vriendelike diens. My versoek is binne een dag afgehandel. Die personeel het uit hul pad gegaan om my te help.
| Kyle Gordon | Christine Canaris | 0797570702 | Yes | Human Resources \ Menslike Hulpbronne | | 8/15/2018 11:05 |