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Unacceptable service\Onaanvaarbare diens

Experience Details

​Have been trying to resolve an error on my payslip since the 9th September. Have been referred to various people and then competely ignored, no-one will take responsibility. Phoned this morning and spoke to 3 different people, still no resolution.​ At no stage have I been given any feedback regarding who is investigating or what is being done, just deathly silence?

What is the point of a Help/Service desk if there is no service or no follow up? My enquiry just seemed to dissappear into a black hole? of indifference?

HR Contact, Charne Pool, Aubrey Isaacks, Chandre du Plessis

Respondent's Name

Rachael SPiers

Respondent's Contact Number

082 377 3125

Is SU Employee?


Feedback Classification

Remuneration, Benefits and Administration \ Vergoeding, Voordele en Administrasie
Created at 9/18/2019 9:43 by Spiers, RL, Mrs []
Last modified at 9/18/2019 9:43 by Spiers, RL, Mrs []