CENTRE FOR STUDENT COUNSELLING AND DEVELOPMENT
The Centre for Student Counselling and Development (CSCD) is committed to providing the Stellenbosch University (SU) community with psychological, developmental and support services in our quest to be partners for success. Our vision is to be a centre that is approachable, inclusive and client-centred, with our values based on shared humanity. The staff includes psychologists (clinical, counselling, educational), counsellors, social workers, psychology interns, student assistants, project/portfolio coordinators, a psychometrist, support officers and administrative staff. The CSCD consists of five units that through their core functions endeavour to promote citizenship by facilitating wellness, personal agency and sustainable equity. There are offices on Stellenbosch and Tygerberg campuses.
37 Victoria Street, Stellenbosch
Tel: 021 808 4707 / 021 808 4994 (office hours)
Second floor, Student Centre, Tygerberg
Tel: 021 938 9590 (office hours)
24-hour emergency service in collaboration with ER24: 010 205 3032 (after hours and weekends)
The following Units are housed in five centrally situated buildings in Victoria Street, Stellenbosch:
Equality Unit (EqU)
The Equality Unit (EqU), housed in Huis Simon Nkoli House, takes its inspiration from the South African Bill of Rights where no person should be unfairly discriminated. The core function of the Unit is to assist students and staff who have been victimised, sexually harassed, unfairly discriminated, and who have been victims of gender-based violence through a confidential complaint (formal or informal) procedure. The EqU also provides services, training and interventions around HIV/Aids (prevention, testing and counselling) and gender non-violence, and services for the LGBTQIA+ community.
The Unit urges students to come forward if you have experienced forms of unfair discrimination, harassment or victimisation. Empathy, procedural fairness and confidentiality are the cornerstones of our work.
Email: firstname.lastname@example.org (to report unfair discrimination or harassment) or email@example.com (for HIV and LGBTQIA+ related matters)
Tel: 021 808 3136
Facebook, Twitter and Instagram: @EqualityUnitSU
Address: Huis Simon Nkoli House, 39 Victoria Street, Stellenbosch
Have you been harassed or unfairly discriminated?
If any student has been discriminated or harassed because of race, gender, health, sexual orientation, ethnic and social origin, age, religion, disability, culture, language or belief, there is recourse.
Students can confidentially, informally and/or formally report incidents of unfair discrimination or harassment to one of the Equality Unit's Case Officers. These are the complaint procedure steps:
- Contact one of the EqU Case Officers via email at firstname.lastname@example.org to report and set-up a meeting.
- The Case Officer will assist you with completing an assessment form and also refer you to a qualified counsellor who will help you through the difficulty of the incident.
- After meeting a Case Officer, additional interviews will be conducted with affected parties, witnesses and the respondent/s.
- Once all the information is gathered, the EqU team will make recommendations to the complainant and respondent.
Recommendations can include mediation, referral to the Office of Student Discipline or a department within SU, Human Resources, or the EqU will take the matter to a panel of inquiry for further deliberation.
Unit for Academic Counselling and Development (UACD)
The Unit renders a development-directed service focusing on the academic challenges students may experience. The team comprises of educational psychologists, a psychometrist, a registered counsellor and intern psychologists. Support is provided to students with regards to study methods, coping with test and examination stress, time management and the optimisation of their potential by means of individual consultations, work sessions and self-help material. Career counselling for registered students are also available. You are welcome to send an email to email@example.com to make an individual appointment or to enquire about our work sessions.
Unit for Psychotherapeutic and Support Services (UPSS)
The Unit offers individual, group therapy and work sessions. Confidential and professional services are offered by psychologists and registered counsellors. The Unit offers psychotherapy for a broad spectrum of problems that students experience, namely: depression, high stress levels, adjustment problems, substance abuse, relationship or family problems, etc.
The unit has implemented screening sessions to facilitate students who are experiencing psychological challenges. This service is offered daily from 11:00 – 12:30.
A 24-hour emergency service is also available for registered students from 16:00 – 08:00 as well as weekends (ER24 010 205 3032).
Social Services (Social Worker) in collaboration with the Centre for Student Communities offer a walk-in programme that assist mainly first-year students who live outside of the Western Cape Province and arrive on campus with no confirm accommodation and provide financial aid advice during the welcoming period. During the academic year, the social worker provides professional services such as support, guidance and counselling to students with respect to their social issues.
To request any services students must send an email to firstname.lastname@example.org. They will then be given an appointment. The appointments for all services can take the form of face to face or online.
Disability Unit (DU)
The Disability Unit offers a range of services to students with disabilities. We advise prospective students with disabilities about the possible support once at SU. We also discuss appropriate academic support solutions and ensure that academic material is accessible for study,test and exam purposes. The DU also offers students and staff various training opportunities. These include learning basic sign language for staff and students, an accredited Lead with Disability programme for students and facilitating staff training through the Siyakhula training sessions. Come chat to us about further disability-related uncertainties. Contact us at email@example.com. Follow us on the Student Affairs Facebook page as well as Twitter at @sudisabilityupdate. Visit us at 39 Victoria Street, House Simon Nkoli Huis, Stellenbosch.
Here are three videos and a PowerPoint presentation that provides you with information and services offered by the Disability Unit.
Unit for Graduand Career Services (UGCS)
The Unit supports students with the transition from education to employment. This could include individual sessions about your career, work sessions on CV writing, interview skills, your online profile and exposure to network opportunities with companies via career fairs and assistance with job-searching methods. All our core services are offered online.
The Unit manages an online career services management system called MatiesCareers which gives students easy access to search for jobs and apply for vacancies, internships, part-time jobs and volunteer jobs. All SU students are strongly encouraged to register on the system. It is important for students to start preparing for their transition to the world of work from their first year already. MatiesCareers provides information about the Unit's services and interesting activities happening on campus. It also affords students the opportunity to register online for the Unit's services. Several employers are registered on the platform. This means that students can also upload their CVs to potential employers and search for employer's information and work opportunities. MatiesCareers allows students to stay abreast of the Unit's operations and the world of work 24/7. Contact us via email at firstname.lastname@example.org.