Telematic Services
Welcome to Stellenbosch University

FAQ

​​Click here to view the Telematic Students Info Page.​

Call Centre

  • You can phone the Stellenbosch University Call Centre by dialing +27 21 808 9111
    Or send an e-mail to info@sun.ac.za

    They can assist you with:

    • Obtaining a username and password to logon to the student portal;
    • Applications, Study Fees, Bursaries and Loans;
    • Changes with regard to your enrollment. All changes to enrollments, such as cancellation of your programme, have to be made in writing;
    • Academic records. Or send an e-mail to info@sun.ac.za;
    • Exam results. Or dial 083 123 7777;
    • Graduation dates.

    Telematic Services

    You can phone the Admin Officer, Charl van de Rheede, by dialing +27 21 808 9091
    Fax +27 21 808 3565 or send an e-mail to dvds@sun.ac.za

    He can assist you with:

    • Ordering DVDs of the broadcasts. Registered students can order DVDs of specific broadcasts online here;
    • Student cards. ITS students need student cards to enter learning and exam centres.

    Academic Administration

    You can phone Academic Administration by dialing +27 21 808 9111
    Fax +27 21 887 5209 or send an e-mail to telematies@sun.ac.za

    They can assist you with:

    • Applications. Application forms are available here;
    • Registration forms must be completed after you received notification that you have been admitted to a specific programme. A student cannot be registered without a registration form and without registration fees and any other outstanding fees being paid up.
    • Changing your examination centre. All changes must be confirmed in writing via e-mail.