Telematic Services
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WCED project

The WCED project is one example of how the telematic platform is also utilised to support communities by providing virtual learning opportunities. The QIDS-UP (Quality improvement, development, support and upliftment programme) team of the WCED approached Telematic Services in 2009 to use the technology platform to provide quality education opportunities to Grade 12 learners as part of a project entitled Telematic Pedagogy in NSLA (National Strategy of Learner Attainment) schools. The main goal of the pilot project in 2009 was to provide additional learner support in five subjects to about 3 000 Grade 12 learners in 10 schools in the Western Cape. The subjects were Mathematics, Accounting, English First Additional Language, Physical Science and Life Sciences.

Telematic Services is responsible for the creation of the virtual learning spaces by using the technology platform, which includes satellite broadcasts to schools, real-time interaction via a web interface and mobile technology during broadcasts, and interaction via a web-based discussion forum between broadcasts.

The pilot project was a great success and there are many reports of improved results as well as other positive outcomes of the project. With regard to results, one school, for instance, reported an 11% improvement in their Grade 12 results. This school also reported the following rates of improvement:

• 100% in Mathematics

• 23,4% in Accounting

• 14,5% in Life Sciences

• A 98,3% pass in English First Additional Language​

The same school listed the following positive outcomes of the project:

• Learners had experienced enriched learning experiences.

• It promoted teambuilding among educators and learners.

• It gave a profound understanding of certain concepts and approaches with which the educators , as well as the learners, were empowered.  

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Music by: Ronan Hardiman


• It augmented contact time and instilled a culture of learning and studying.

• Even after the contact session educators and learners could still do some revision.

• This boosted the confidence of the learners and educators.

• It brought more interactive teaching into the classroom.

• It improved the pedagogic situation in class.

• It dawned on the learners that a whole community exists out there to reach and touch and that this could be done effectively using information and communication technology (Telematics).

• The self-image of the learners was improved. Learners were assisted with examination tips, explanation of difficult concepts, etc.

• It improved parent involvement in the schoolwork of the child. Parents wanted to satisfy themselves that their children really were attending these classes until late. Some parents even came surreptitiously in the evenings to check on their children.

Based on the success of the pilot project, the project over the years was extended to a further 146 schools in some of the most disadvantaged communities in the Western Cape. Support is provided to about 14 000 learners in nine subjects, viz. Mathematics, Accounting, English First Additional Language, Physical Science, Life Sciences and Afrikaans Home Language. In this way a virtual learning classroom is created with potentially 14 000 learners and their teachers interacting with presenters and fellow learners.

The success of the WCED project led to the Northern Cape Education Department embarking on a learner support project in 2012 and there now are 90 schools in the Northern Cape that are receiving the telematic broadcasts. Since 2013 there has been growing interest from schools and departments of education in the other provinces.

Feedback about the WCED project

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Click on a link below to watch the video on YouTube.

Penny Vinjevold: Head of Education, WCED

Donald Grant: Minister of Education, Western Cape

School learners