​​On-campus services​

Recruitment objectives met:

• Positioning SU as an institution of choice in the higher education space.
• Informing prospective students of the application process and deadlines.
  
  

Telephonic follow-ups were introduced, with the aim of determining the individual's level of satisfaction, i.e. if the referrals, suggestions and advice given positioned them to make sound and confident decisions. Further assistance will be offered if required.

92% of respondents currently feel satisfied with the level of overall services received. Most of the group emphasised professionalism and helpfulness as two of the features that stood out during their interaction with the University.

Clients:

8% isiXhosa
53% English
39% Afrikaans

​15% Grade 11
62% Grade 12
23% Post Grade 12